Effective date: April 9, 2021
Applicable to: www.paelonmemorial.com

1. DEFINITIONS

“Data Controller” means the publisher and owner of the Website and the party also responsible for the collection of data.

Paelon Memorial Hospital Limited

“Data Processing Officer” means the party responsible for overseeing data protection strategy and implementation to ensure compliance.

“Content” means any content, writing, images, audiovisual content or other information published on this Website.

“Parties” means both You (the user of the Service) and the Data Controller: Paelon Memorial Hospital.

“Personal Data” means any personal information collected for You in relation with your use of this service which is capable of identifying You.

“Service” means the Hospital, which is known as: Paelon Memorial Hospital including the website, all pages, sub pages, all blogs, forums and other connected internet content whatsoever.

“Products” means the goods and products both tangible and intangible offered at the Hospital and on the Website.

“Third Party Service Provider” means a party or parties who are contracted by the owner/data controller for the purposes of processing the personal data of user.

“You, Yours” means the user of this Hospital and Website.

2. INTRODUCTION

This Privacy Policy is designed to inform You about the Personal Data we collect, how we collect this data, the uses of the data, and Your rights relating to the Personal Data when You use this Service or purchase the Products offered in the Hospital and on the Website

We are committed to protecting your Personal Data while You use this Website.

By continuing to use our Website, You acknowledge that You have reviewed the Privacy Policy and agree to its terms.
This also means that You have consented to the use of Your Personal Data and have accepted the applicable disclosures.

3. CONTACT

The operator who is also the party responsible for the collection of data is as follows: Paelon Memorial Hospital Limited and can be contacted as follows:

privacy@paelonmemorial.com
1221 Ahmadu Bello way Victoria Island Lagos

The Data Protection Officer is as follows: Sylvia Cole and can be contacted as follows:
sylvia@paelonmemorial.com
1221 Ahmadu Bello way Victoria Island Lagos

4. THE PERSONAL DATA WE COLLECT FROM YOU

We collect various information to enable us provide good Service to all our users. Depending on how our Service will be used, the different types of Personal Data we collect are as follows:

A. All users: We will collect personal data from all users. The information may include personal details, financial details, health information, medical records, ID documents, biometrics, educations and training history, employment details, personal data of next- of- kin and personal data of referees.

B. All users: We will collect passive information from all users. These information include cookies, IP address information, location information and certain browser information.

C. Sales and billing information: We may collect Your credit and/or debit card information, which includes Your card number, password, etc, Your billing address, Your contact address and other information required for Your purchases.

5. THE PERSONAL DATA WE COLLECT AS YOU USE OUR SERVICE

We use the following to collect Personal Data from You:

Cookies: We use the data collected by the cookies to offer You the best experience on our Website.
Cookies are information stored on Your browser when You visit our Website or use a social network with Your PC, Smartphone or Tablets.
They contain various data which includes the name of the server from which it comes, the numeric identifier, etc.
The types of cookies we use are as follows:

(I) Technical cookies: These cookies are essential for the correct functioning of our Website and they are required to provide the Service required to our users.

(II) Support in configuring your browser: You can manage these cookies through the settings of Your browser on Your device.
However, deleting cookies from Your browser may remove the preferences You have set for this Website.

Log Data: We also use log files which store automatic information collected when users visit this Website.
The log data which may be collected are as follows:

(I) the domain and host from which You access the Website;
(II) name of the Internet Service Provider (ISP);
(III) date and time of visit;
(IV) Your computer operating system and browser software;
(V) web pages visited, the duration, and frequency of visits;
(VI) Your Internet Protocol (IP) address.

6. THIRD PARTIES

We may utilize third party service providers, from time to time to help in processing Your Personal Data and help us with our Website.

We may use Third Party Service Providers for the following services in relation to our Website:
None

We share Your Personal Data with third parties in order to protect our rights, properties, and safety and for the safety of users of this Website.

7. PURPOSE OF PROCESSING PERSONAL DATA

We collect and use Your Personal Data for the following reasons:

(I) to provide our Service and to maintain and make improvements to the Service we provide to You;
(II) to develop new Products on the Website;
(III) to provide personalized Service to You, including making recommendations and providing personalized content;
(IV) to provide customer service to You;
(V) to provide You with updates on the Website and related items;
(VI) to provide analytics to understand how our Service is used.

8. STORAGE OF PERSONAL DATA

We take the security of the Personal Data we collect very seriously, and we take reasonable measures to reduce the risk of accidental destruction, loss or unauthorized access to such information.
However, please note that no system involving the transmission of information via electronic storage systems or the internet is completely secure.

We use the following systems to store Your information:

We use a secure server to store your information

The Personal Data and any other information we have about You may be stored for the following period: Ten years.

Note that You can withdraw Your consent to store Your Personal Data at anytime. Once this is done, all Personal Data and information we have about You will be deleted.

9. PROTECTION OF PERSONAL DATA

Our Service is built with strong security features that continuously protects Your Personal Data.
Our security features help us detect and block security threats. If we detect any security risk, we may inform You and guide You through steps to stay protected.

10. DISCLOSURE OF PERSONAL DATA

We do not disclose Your Personal Data except for any of the following reasons:

(I) if You have granted us the permission to do so: We will disclose Your Personal Data where we have received Your unequivocal consent and permission to do so. However, such consent may be withdrawn at anytime;

(II) for the purposes of processing Your Personal Data: We may disclose Your Personal Data to trusted businesses or persons for the purpose of processing Your Personal Data for us, based on our instruction and in compliance with our Privacy Policy;

(III) if we are required to do so by an existing law or regulation: We may also disclose and share Your Personal Data for the following reasons:

• to meet any applicable law, regulation, legal process, or any legal request, such as subpoenas, court orders, requests for administrative or government bodies;
• to enforce our applicable Terms of Use;
• to detect, prevent, or address any fraud, security or technical issues;
• to prosecute or bring any legal action against any user who has violated any law or our Terms of Use.

(IV) For any other other reason that may be necessary for the operation of our Website.

11. LINKS TO THIRD PARTY SITES/SERVICES

The website may contain links to other websites which we believe may offer useful information.
This linked websites are not under our control and this Privacy Policy does not apply to these websites.
We suggest that You contact those websites directly for information on their privacy policy, security, data collection and distribution policies.

12. ACCESSING, MODIFYING AND DELETING YOUR PERSONAL DATA

If you wish to access, review, modify any information we have about You, You may do so by simply contacting us on the following email address: privacy@paelonmemorial.com.
You may also request that we delete any information belonging to You that we have stored.

13. YOUR RIGHTS

Your rights in relation to Your Personal Data are as follows:

(I) the right to have access to Your Personal Data;

(II) the right to be informed about the processing of Your Personal Data;

(III) the right to rectify any inaccurate Personal Data or any information about You;

(IV) the right to review, modify or erase Your Personal Data and any other information we have about You;

(V) the right to restrict the processing of Your Personal Data;

(VI) the right to block Personal Data processing in violation of any law;

(VII) the right to be informed about any rectification or erasure of Personal Data or restriction of any processing carried out;

(VIII) the right to the portability of Your Personal Data; and

(IX) the right to lodge a complaint to a supervisory authority within Nigeria.

14. CONTACT INFORMATION

If You have any questions regarding this Privacy Policy or the Personal Data we collect, or if You wish to make any comments or complaints about anything related to this Privacy Policy, please contact us at the following email address: privacy@paelonmemorial.com.

15. REVISIONS AND MODIFICATIONS

We reserve the right to modify and revise this Privacy Policy from time to time without Your explicit consent.
If we make any fundamental change, we will notify You and obtain Your consent to the revised version.

COVID-19 UPDATE

Please note that we ONLY treat COVID cases at our Ikeja Clinic.

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